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IT Engineer
PlaySimple is a gaming studio based in Bangalore. Our flagship games have earned the loyalty of millions of players from all over the world. We are known for games like Daily Themed Crossword, WordTrek, WordTrip, Crossword Jam, WordWars, and Solitaire.

We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.

Key Responsibilities & Duties

  • Commitment to supporting new technology implementation.
  • Patience and ability to train users in both new and existing IT systems.
  • Problem solving skills to revise existing systems and suggest improvements.
  • Ability to produce concise yet thorough reports within IT and for other teams as needed.
  • Commitment to supporting new technology implementation.
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Identify computer or network equipment shortages and place orders

Work Experience and Skills

  • 8-12 Years of Experience
  • Proven experience as IT Technician or relevant position
  • Excellent diagnostic and problem solving skills
  • Excellent communication ability
  • Outstanding organizational and time-management skills
  • In depth understanding of diverse computer systems and networks
  • Good knowledge of internet security and data privacy principles
  • Degree in Computer Science, engineering or relevant field
  • Certification as IT Technician will be an advantage

Academic or Trade Qualifications

Bachelor’s Degree or equivalent

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